Risk Management

Webinar Series: Ophthalmology Staff Role in Reducing Risk of Malpractice Claims

OMIC has created a series of five webinars that address the importance of ophthalmic staff in enhancing patient safety and reducing the risk malpractice claims. In these concise, ophthalmic-specific webinars, OMIC Risk Management Committee Chair, Denise R. Chamblee, MD, focuses on office policies and procedures that highlight proper screening of patients with urgent and emergent conditions, the critical nature of accurate documentation and follow up of lab tests and results, and the appropriate management of patient expectations.

These webinars are designed for all staff, including ophthalmic assistants and technicians, clinic administrative assistants and administrators. They are a valuable teaching tool that can be used to help train new staff and can also be viewed and discussed during staff meetings to reinforce the entire eye care team’s role in reducing the risk of malpractice litigation.

Part 1: How Staff Can Save Vision (9.01) Click here to view the video.

Part 2: Policies Protect Patients (9.04) Click here to view the video.

Part 3: It’s More Than Just Loss of Vision (10.13) Click here to view the video.

Part 4: Harm to a Patient and a Horrible Outcome (6.37) Click here to view the video.

Part 5: Parties, Patience, and Paying Attention (11.13) Click here to view the video.

OMIC policyholders may contact our confidential Risk Management Hotline with questions about these webinars and other risk management resources for staff. Call 800-562-6642 option 4 or email riskmanagement@omic.com.