Risk Management
Patient
Welcome to OMIC’s Patient Administration risk management resource library, a comprehensive collection of loss prevention and patient safety resources for ophthalmic practices.
Our resources for Patient Administration include model consent forms, risk management articles, closed claim studies, and recommendation and procedure guides.
Articles (27)
2018 December Bulletin: Service Animals
2018 July Bulletin: Comanagement
2018 October Bulletin: Social Media
2019 April Bulletin: Duty of Care
2019 May Bulletin: Older Patients
Disclosure of Risks, Complications, and Adverse Outcomes
Don't Be Afraid to Say You're Sorry
Great Expectations Raise Stakes in Elective Surgery
Honesty is the Best Policy When Things Don’t Go Well
How to Improve Patient Compliance
Message from the Chairman—Hostile Patients
Misunderstanding Common in Consent Discussions
My Doctor Never Told Me That Could Happen
Older Patients Need Additional Informed Consent Consideration
Patient Education Check-Up Project
Patient's Anger Could Land You in Court
The Irreducible Minimum: When Is Enough, Enough?
When Complications Arise, Honesty Is the Best Policy
When Dissatisfied Patients Seek Second Opinions
When is a physician–patient relationship established?
Case Studies (11)
Elderly Patient Falls from Wheelchair Following a Dilated Exam
Failure to Adequately Inform of Laser Risks
FFK Diagnosed on Day of Planned Bilateral LASIK
Fraudulent Enrollment of Patient in Clinical Trial
Hip fracture in 90-year-old female patient following fall in exam room
Noncompliance Puts Patient and Physician at Risk in Glaucoma Cases
Outgoing Answering Machines Message Wins Case for Ophthalmologists
Patient Slip and Fall Following Dilation
Personal Relationship with a Physician-Patient Clouds Judgment on Documentation
Consent Forms (3)
Coverage Issues (1)
Hotline (17)
Advance Directives and Surrogate Decision Makers
Adverse Events in Clinical Research
Duty to Warn Patients Not to Drive
Help patients reduce their risk of falling in your office or ASC
Interpreters for Deaf Patients
Maintaining an Effective Informed Consent Process
Older Patients Need Additional Informed Consent Consideration
Payment Issues: Avoid Delays in Treatment
Plain Language Concepts in Consent Discussions
Practical Application of HIPAA Privacy Rules (Part 2)
Refunds, Fee Waivers and Payments
Tracking Referrals and Test Results
Warn Patients about Side Effects of Dilating Drops
When is a physician–patient relationship established?
Ophthalmology Issues (1)
Practice Issues (12)
Confidentiality/Privacy Issues and Malpractice Claims
EMTALA Overview for Ophthalmologists
Maintaining an Effective Informed Consent Process
Patient Education Check-Up Project
Payment Issues: Avoid Delays in Treatment
Practical Application of HIPAA Privacy Rules (Part 2)
Referral Form for Patient and Physician
Refunds, Fee Waivers and Payments
The Ophthalmologist's Role in Emergency Care: On-Call and Follow-up Duties Under EMTALA
Recommendations (14)
Confidentiality/Privacy Issues and Malpractice Claims
Driving Issues: Vision Requirements for Driving
Employees: Providing Medical Care, Services, or Products
EMTALA Overview for Ophthalmologists
eRisk Guidelines (telemedicine)
Handling the Disruptive or Dangerous Patient
Informed Consent Recommendations
Interpreters for Limited English Proficiency and Hearing or Vision Impaired Patients
Noncompliance: A Frequent Prelude to Malpractice Lawsuits
Referral Form for Patient and Physician
Telephone Screening of Ophthalmic Problems: Sample Contact Forms and Screening Guideline
Terminating the Physician-Patient Relationship
The Ophthalmologist's Role in Emergency Care: On-Call and Follow-up Duties Under EMTALA
