Risk Management

Handling the Disruptive or Dangerous Patient

Providing care that improves a patient’s quality of life leads to many very rewarding patient physician relationships. However, the unfortunate reality is that ophthalmologists and their staff sometimes need to deal with very angry and sometimes violent patients.

See the sample Policy and Procedure for Disruptive or Dangerous Patient below to educate and protect staff and others from patients who behave in a disruptive or threatening manner.

OCB Policy to Handle Disruptive Patients

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