Policyholder Services

What happens to the claim once I report it?

OMIC is committed to professional and responsive claims management. This can only be achieved by frequent communication between you, our claims representative, and your attorney, if one is assigned. Our approach to claims management, regardless of whether a suit has been filed, is to identify any exposure or liability on your part and to move the claim to a satisfactory resolution. To do that, we must first confirm coverage. Then we establish a claim file and provide you with general advice and further instructions on how to proceed. Typically, we’ll also ask you to forward a copy of the medical records to us.