Risk Management

After-Hours Contact Form and Recommendations

After-hours call recommendations and form

Making medical decisions on the basis of the limited information obtained over the telephone is a risky—albeit necessary—aspect of ophthalmic practice. Indeed, OMIC claims experience confirms that inadequate telephone screening, improper decision-making, and lack of documentation all play a significant role in ophthalmic malpractice claims.  Negligent telephone screening and treatment of postoperative patients is especially likely to result in malpractice claims.

Use our After Hours Screening Recommendations & Form to document these conversations and to inform physicians of care you have provided to their patients.