Risk Management

After-hours and Emergency Room Calls

Few aspects of ophthalmic practice raise more questions and concerns than how to handle calls from patients and Emergency Room physicians after-hours. OMIC claims experience shows that there are significant risks for both patients and ophthalmologists if these communications are not dealt with skillfully. This recording from Fall 2006 will provide guidance on screening and documenting such calls, determining referral and follow-up duties, conducting patient “hand-offs,” and complying with standard of care and EMTALA duties.

Contact Linda Nakamura at lnakamura@omic.com or (800) 562-6642, ext. 652, to order course or for additional information.

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